Forms of payment

We accept all major credit cards. Unless prior arrangements have been made, all clients are required to pay for their services in full at the time they occur.

What happens if i cancel or miss an appointment?

Appointments canceled less than 48 hours in advance will accrue a charge up to the full amount of the scheduled session cost. Exceptions may be made for extenuating circumstances, and are at the discretion of your therapist.

Do you take insurance?

While health insurance can help offset the cost of therapy and make it more affordable, there can be also be trade-offs in choice, flexibility, and confidentiality when utilizing your health insurance plan. Moreover, insurance can limit the kind or duration of treatment you receive. For these reasons, Seattle Therapy Group has chosen to not be listed as preferred provider on any insurance panels. However, many of our clients are still able to gain reimbursement for some or all of our services through their out of network coverage. If this is the case, we are happy to provide you with monthly invoices to submit to your health coverage plan or employer for reimbursement and/or flex spending purposes at your request.

Please call your insurance carrier to determine what mental health benefits you have, if any. Check your coverage carefully and make sure you gain a clear understanding of your mental health/family therapy reimbursement benefits and how to utilize them before we begin our work together. 

Helpful questions to ask your insurance provider include:

• What are my mental health benefits, if any?

• Do I have out-of-network coverage?

• How much does my insurance pay for an out-of-network provider?

• What is the process for obtaining insurance reimbursement?

• Is approval required from my primary care physician prior to receiving therapy services?

• Do you cover both individual counseling and marriage and family therapy services?

• What is the coverage amount per therapy session?

• How many therapy sessions does my plan cover?

• Do you only reimburse for certain diagnoses, procedure codes, and/or session lengths?